MOBILE APPLICATION FOR IN-STORE USE

摘要

According to some embodiments of this disclosure, a software application running on a mobile device (e.g., a tablet or smartphone device) is provided which may be used by a sales associate in a physical store of an entity to assist a consumer in shopping for products or services. For example, the software application may be used by the associate to retrieve and display user generated content (UGC) items related to the products or services to assist the consumer in shopping. The software application may also store a browsing history for the user, and the sales associate may then transmit the browsing history to the consumer (e.g., via email or other electronic message).

主权项

1. A method, comprising:
a sales associate, in a physical store of an entity, using a software application running on a mobile device to assist a consumer in shopping for products or services offered via the physical store; wherein the software application is executable to retrieve user-generated content (UGC) items regarding the products or services, and to display at least a portion of the retrieved UGC items on the mobile device; wherein the software application is executable to cause storage of a browsing history indicative of one or more products and services for which the consumer viewed information via the software application; and wherein the software application is executable to initiate an electronic message to the consumer that is usable to view the browsing history.