HUMAN EMOTION ASSESSMENT REPORTING TECHNOLOGY- SYSTEM AND METHOD

摘要

The present disclosure describes a novel method of analyzing and presenting results of human emotion during a session such as chat, video, audio and combination thereof in real time. The analysis is done using semiotic analysis and hierarchical slope clustering to give feedback for a session or historical sessions to the user or any professional. The method and system is useful for recognizing reaction for a particular session or detection of abnormal behavior. The method and system with unique algorithm is useful in getting instant feedback to stay the course or change in strategy for a desired result during the session.

主权项

1. A method, comprising:
starting a session for at least one of a chat, video, audio and a combination thereof between a first user and a second user using a computer media; initializing a human emotion assessment recording technology system in a processor hosted in at least one of the computer media used by the first user, the second user and a central middleware connecting the computer media used by the first user and the second user through a network immediately after the start of the session; storing an expressed human emotion by the first user and the second user as a first data and a response to the human emotion as a second data while using the session for the chat, video, audio and a combination thereof by the first user and the second user in a database; performing a semiotic analysis using the processor on the first data and second data to create a baseline data for the first user and second user and a subsequent data for the first user and second user; displaying a human emotion value as a human emotion assessment reporting technology data in a graphical representation by performing hierarchical slope clustering on the baseline data and subsequent data in a real time; and storing the first data, second data, baseline data, subsequent data and human emotion assessment reporting technology data in a database.