发明名称 A graphical environment for adding liaison agents to a communication session
摘要 A communication session, such as a conference call, is established between users of communication devices. A representation of the users is displayed as part of the communication session 310. A liaison agent is dynamically added as a party of the communication session 231. The liaison agent is an application that works on behalf of one or more user during the communication. In response to dynamically adding the liaison agent as a party of the communication system, the displayed representation of the communication session is updated to indicate that the liaison agent has been added to the communication session. The liaison agent can provide a variety of services 301 to a user, such as tracking work product, handling incoming calls, bridging communication sessions, providing web cam services, doing surveys, gathering a roll of a communication session, playing messages, notifying other users of events in the communication session, and/or the like. Suitable for unified collaboration systems.
申请公布号 GB2511186(A) 申请公布日期 2014.08.27
申请号 GB20130022553 申请日期 2013.12.19
申请人 AVAYA INC. 发明人 TRUNG DINH-TRONG;BIRGIT A GEPPERT;FRANK ROESSLER
分类号 H04L29/06;G06Q10/10;H04L12/18 主分类号 H04L29/06
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