Health and welfare monitoring of network server operations

摘要

Methods, systems and computer program products for monitoring and analysis of network servers and web analytics programs are disclosed. A monitoring program, for example, is configured to monitor the status of web analytics program(s) associated with one or more network servers. The monitoring program may monitor server-specific metrics such as server free disk space, server available memory, server on-line/off-line status, report processing time, difference between system time and log file time, table size details, etc. The program may be configured to present status indicators to the user that are indicative of the health of the web analytics program and/or server. A user may receive an alert generated by the monitoring program regarding a change in web analytics program status. Additionally, the monitoring program may be configured to automatically take corrective action to remedy or prevent a critical event that may cause loss of data or delay web analytics reporting.

主权项

1. A method for monitoring a web analytics program comprising:
receiving server data from a plurality of servers within an entity, wherein server data includes server-specific metrics relating to free disk space and table size of each of the plurality of servers; summarizing, using a web analytics program, at least a portion of the received server data, wherein summarizing the at least a portion of the received server data includes creating one or more periodic reports; communicating with the web analytics program to set-up a separate monitoring program to monitor a status of the server-specific metrics relating to free disk space and table size for each of the plurality of servers; allowing the separate monitoring program to monitor the status of the server-specific metrics relating to free disk space and table size for each of the plurality of servers; receiving server-specific metric values for each of the plurality of servers from the separate monitoring program; identifying one or more critical events identified from the server-specific metric values received from the monitoring program, wherein the one or more critical events identify a problem or cautionary issue with a table size of one or more of the plurality of servers or a drop in free disk space that reaches a cautionary level for one or more of the plurality of servers;
presenting a first status indicator signifying a healthy status of one or more of the plurality of servers on an acceptable server- specific metric value received for the one or more of the plurality of servers presenting a second status indicator, the second status indicator indicating the identified one or more critical events where that precautionary action may be necessary; wherein the second status indicator is a cautionary status indicator signifying that precautionary action may be necessary to prevent a critical event; wherein the critical event comprises an inability of the web analytics program to retrieve at least a portion of the server data in order to summarize the data in the one or more periodic reports within a predetermined time period; and adjusting, automatically, one or more parameters to remedy one or more of the identified one or more critical events.