Network component management

摘要

A network component management system includes a first network element and a second network element. The second network element is at a customer location and is configured to communicate with the first network element over a communication network. A computing device is configured to communicate with the first and second network elements over the communication network and includes a visibility tool configured to actively monitor the second network element and present a status of the second network element. The status of the second network element indicates whether the second network element is provisioned and able to communicate over the communication network. A method includes querying the network element, determining the status of the network element, presenting the status, and initiating a troubleshooting procedure if the network element is not provisioned or is unable to communicate over the communication network.

主权项

1. A network component management system comprising:
a first network element located at a service provider location; a second network element located at a customer location and configured to communicate with the first network element over a communication network; and a computing device configured to communicate with the first network element and the second network element over the communication network, wherein the computing device includes a visibility tool configured to actively monitor the second network element and present a status of the second network element, wherein the status of the second network element indicates whether the second network element is provisioned and is able to communicate over the communication network, wherein the visibility tool is configured to present at least one service order, wherein each service order identifies a service, the customer location associated with the service, and a count of one or more network elements or network devices associated with the service, and wherein the visibility tool is configured to compare the count of one or more network elements or network devices associated with the service to an inventory and to selectively generate an alert if the count exceeds the inventory.