发明名称 |
INTELLIGENTLY DETECTING THE LEADER OF A CO-BROWSING SESSION |
摘要 |
Managing a co-browsing session of multiple users where there are multiple roles that each user may have, and each respective user has a role. Software manages a computer system to: (i) monitor the co-browsing session to detect a condition; and (ii) responsive to detection of the condition, change the role(s) of at least one user. The change of role(s) is made automatically and without human intervention. |
申请公布号 |
US2014237039(A1) |
申请公布日期 |
2014.08.21 |
申请号 |
US201313769492 |
申请日期 |
2013.02.18 |
申请人 |
CORPORATION INTERNATIONAL BUSINESS MACHINES |
发明人 |
Bank Judith H.;Bradley Lisa M.;Sun Lin |
分类号 |
H04L12/26 |
主分类号 |
H04L12/26 |
代理机构 |
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代理人 |
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主权项 |
1. A method for managing a co-browsing session of multiple users where each respective user has at least one role selected from a set of at least two possible roles, the method comprising:
monitoring the co-browsing session to detect a condition; and responsive to detection of the condition, changing the role(s) of at least one user; wherein: at the changing step, the change of role(s) is made automatically and without human intervention; and at least the changing step is performed by computer software running on computer hardware. |
地址 |
US |