APPARATUS AND METHODS FOR MULTI-MODE ASYNCHRONOUS COMMUNICATION

摘要

A method includes receiving at a host device a first communication associated with a transaction from at least one electronic device included in a set of electronic devices. The host device includes at least a memory, a processor, and a database. The first communication received at a first time and via a first communication mode. The method includes sending a response to the first communication at a second time after the first time and independent of the first time. The host devices receives a second communication associated with the transaction from the at least one electronic device at a third time. The first communication, the response to the first communication, and the second communication are displayable in a persistent record of the transaction regardless of a difference between the first time and the third time.

主权项

1. A method, comprising:
receiving at a host device a first communication associated with a user interaction from at least one electronic device from a plurality of electronic devices, the host device including at least a memory, a processor and a database, the first communication being received at a first time via a first communication mode; sending at a second time, a response to the first communication, the second time being later than the first time, and independent of the first time; and receiving at the host device a second communication associated with the user interaction from the at least one electronic device, the second communication being received at a third time, the first communication, the response to the first communication, and the second communication being displayable in a persistent record of the user interaction regardless of a difference between the first time and the third time.