发明名称 Generating customized marketing messages for a customer using dynamic customer behavior data
摘要 Customizing digital media marketing messages using customer behavior data is provided. In one embodiment, patterns of events in customer event data are identified to form customer behavior data. The customer event data comprises metadata describing a customer associated with a retail facility. The customer behavior data is processed to form dynamic data. A customized marketing message is generated for the customer using the dynamic data.
申请公布号 US8812355(B2) 申请公布日期 2014.08.19
申请号 US200711771252 申请日期 2007.06.29
申请人 International Business Machines Corporation 发明人 Angell Robert Lee;Kraemer James R.
分类号 G06Q30/00 主分类号 G06Q30/00
代理机构 Yee & Associates, P.C. 代理人 Yee & Associates, P.C. ;Pivnichny John R.
主权项 1. A computer implemented method in a data processing system for customizing digital media marketing messages using customer behavior data, the computer implemented method comprising: identifying, by the data processing system, a pattern within a plurality of current actions taken by a customer while shopping in a retail facility that indicate a shopping preference of the customer to form an identified pattern; processing, by the data processing system, the identified pattern within the plurality of current actions taken by the customer while shopping in the retail facility that indicate the shopping preference of the customer; dynamically assembling, by the data processing system, a single customized marketing message for the customer by combining two or more modular marketing messages together based on the identified pattern within the plurality of current actions taken by the customer while shopping in the retail facility that indicate the shopping preference of the customer; and transmitting, by the data processing system, the single customized marketing message for the customer to a mobile display device carried by the customer for display to the customer in real-time as the customer is present at the retail facility, wherein the mobile display device carried by the customer includes a printer that prints the single customized marketing message.
地址 Armonk NY US