SYSTEMS AND METHODS FOR INTEGRATING ROUTE AND RANK INFORMATION INTO CALL DETAIL RECORDS

摘要

The present technology is directed to systems and methods for integrating route and rank information into call detail records. The system receives information relating to a communication that is established between a first communication device and a second communication device. The information includes routing information for the established communication that includes at least a route identifier and a rank identifier. The system records the received route identifier and the rank identifier in a call detail record that is generated for the established communication. The route and rank information may be analyzed to for various purposes including troubleshooting and quality improvement.

主权项

1. A method implemented using an IP telephony system having at least one processor and for analyzing information contained in call detail records (CDRs), comprising:
obtaining information from CDRs for communications that have been sent to a particular route; analyzing, via the at least one processor, route and rank information obtained from the CDRs, wherein the rank information is indicative of a prioritization order of candidate gateways that appear in a routing table; and determining whether to modify a routing table based on a result of analyzing the obtained route and rank information.