摘要 |
Provided is a service quality management system 10 including a service quality management device 51, 52 that belongs to a communication network and manages at least one relaying device 31, 32, a control traffic processing device 41, 42 that processes a control traffic for providing a user terminal 21, 22 with a media content through the communication network, and a service providing device 60 that provide the media contents, in which the control traffic processing device includes a receiving unit that receives a service request concerning the media content from the user terminal, an information adding unit that generate, on the basis of the service request received by the receiving unit, a service request in which device identification information for identifying the service quality management device belonging to the same communication network is added, and a transmitting unit that transmits, to the service providing device, the service request having the device identification information added thereto. |