System and method for delivering digitized mail

摘要

Systems and methods for optimizing the process of digitizing and delivering physical mail based upon selective scanning are described and in certain illustrative examples, an intelligent agent computer system is employed for making selective scanning decisions in the process of digitizing and delivering physical mail.

主权项

1. A method for processing incoming mail in accordance with recipient disposition preferences using an incoming mail sorter comprising:
receiving a mail piece having an envelope and mail piece contents at the incoming mail sorter; scanning an image of the envelope on the incoming mail sorter; determining an intended recipient of the mail piece; processing the envelope image in order to obtain a disposition decision including whether or not to scan the mail piece contents, wherein the disposition decision is received from an Intelligent Agent system that uses the processed envelope image and that learns from prior disposition decisions in order to determine recipient disposition preferences; obtaining the disposition decision regarding the mail piece as a result of processing the envelope image; processing the mail piece on the incoming mail sorter in accordance with the disposition decision; and; receiving disposition decision feedback information from the recipient and updating the Intelligent Agent based upon the feedback.