SYSTEM AND METHOD OF CALCULATING TASK EFFORTS AND APPLYING THE RESULTS FOR RESOURCE PLANNING

摘要

A system and method of calculating task efforts and applying the results for resource planning. The method includes inputting ticket data into a computer, the computer having a processor for executing a software program tool embodied therein. The computer executes the steps of the software program tool to calculate the task effort value for each task handled by a consultant where the consultant has multiple tasks open during a defined period of time. The computer executes the steps of the software program tool to aggregate the task effort values for each consultant by workgroup resulting in the task effort value for the workgroup. The computer executes the steps of the software program tool to estimate the full time equivalent (FTE) for each workgroup as the ratio of the task effort value for the workgroup to the total available work hours for the FTE.

主权项

1. A method for calculating task efforts of a consultant and applying the results for resource planning, comprising:
receiving task data into a computer for a plurality of tasks, the computer having a processor for executing a software program tool, the received task data including data parameters based on each of the tasks, respectively; determining a total number of the tasks handled by a consultant during a period of time; dividing the period of time for the total number of tasks handled into a plurality of equal intervals of time; determining a total number of the overlapping tasks within each of the equal intervals of time for the consultant using the software program tool; apportioning a weighted value to each of the tasks handled for each of the equal time intervals according to one or more rules including: a task handling rule or a parallel task rule, using the software program tool; and calculating a task effort value for each of the tasks handled by the consultant by totaling the weighted values for each of the tasks handled.