| 摘要 |
<p>The present invention provides a fault processing method and an apparatus in an IPTV system, wherein the method applies to an EPG server. The method comprises: detecting a specified fault type in the IPTV system; and for a user terminal for which a currently requested service is faulty in the IPTV system, performing an emergency measure corresponding to the specified fault type. According to a preceding technical scheme provided by the present invention, technical problems that an existing emergency processing way affects the entire IPTV system when a fault occurs inside the IPTV system and the like in related technologies are solved, thus ensuring that current user experience is not affected while properly ensuring interests of an operator.</p> |
