发明名称 Methods, system, and computer-readable media for facility integrity testing
摘要 Methods, systems, and computer-readable media provide for facility integrity testing. According to embodiments, a method for populating a watch list with circuits of a communications network to be monitored for repeat failures is provided. According to the method, a trouble ticket associated with one of the circuits and a trouble code and analysis code (TC/AC) combination associated with the trouble ticket is retrieved. Whether the trouble ticket meets a watch list criterion is determined. In response to determining that the trouble ticket meets the watch list criterion, the trouble ticket and the TC/AC combination are added to the watch list.
申请公布号 US8788230(B2) 申请公布日期 2014.07.22
申请号 US201313863059 申请日期 2013.04.15
申请人 AT&T Intellectual Property I, L.P. 发明人 Dobbins Anthony Scott;Nuckols Murray E.;Stephens Linda A.
分类号 H04M3/22 主分类号 H04M3/22
代理机构 Hartman & Citrin LLC 代理人 Hartman & Citrin LLC
主权项 1. A method for populating a watch list with circuits of a communications network to be monitored for repeat failures, the method comprising: opening, by a system comprising a processor, a trouble ticket in response to detection of a failure of one of the circuits; retrieving, by the system, the trouble ticket associated with the one of the circuits and a trouble code and analysis code combination associated with the trouble ticket; determining, by the system, whether the trouble ticket meets a watch list criterion adapted to track repeat circuit failures; in response to determining that the trouble ticket meets the watch list criterion, adding, by the system, the trouble ticket and the trouble code and analysis code combination to the watch list; and determining, by the system, a performance quality value of the one of the circuits associated with the trouble ticket in the watch list; and determining, by the system, failure at a copper plant based on the performance quality value.
地址 Atlanta GA US
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