Method and Apparatus for Supporting Multi-Modal Dialog Applications

摘要

An embodiment of the present invention includes a method for creating a dialog system that provides a framework for creating a multi-modal dialog application and includes a runtime application package (RAP) enabling runtime media grammars, prompts, classifiers, and so forth, to be separate from a multi-modal dialog application that utilizes the RAP. Embodiments disclosed herein enable newly trained runtime media supporting the multi-modal dialog application to be deployed with ease, and to do so while a dialog service is in operation. Embodiments disclosed herein enable the multi-modal dialog application to be created, deployed, and maintained in an easy and flexible manner, saving an end-user that may be providing the multi-modal dialog application to customers both time and cost.

主权项

1. A method for creating a dialog system, the method comprising:
providing a framework for creating a multi-modal dialog application configurable to perform pipeline operations on dialog during a runtime mode in a server; including runtime media contained within a Runtime Application Package (RAP) and files of properties associated with the runtime media in the framework, the properties including runtime and non-runtime properties for the runtime media, the RAP supporting the multi-modal dialog application created; enabling customization of the RAP in the server accessible by a client via a computer network by enabling modification of the runtime media and the runtime and non-runtime properties of the runtime media via the computer network; and enabling activation of the RAP customized to specialize support of the multi-modal dialog application created.