Emergency Call Notification for Network Services

摘要

Enhanced services, such as call restriction, call forwarding, anonymous call rejection, and proprietary services, may interfere with an emergency callback potentially preventing the callback from reaching the intended destination. Systems and methods for processing emergency calls to eliminate emergency callback failure in response to an emergency call being disconnected are provided herein.

主权项

1. A method, comprising:
receiving, from an application executing on a mobile communication device, information relating to an emergency call to a public safety answering point; determining, by a processor, based on a query of a database, whether a call-blocking service is activated in association with the mobile communication device; generating a request for overriding the call-blocking service responsive to determining that the call-blocking service is activated in association with the mobile communication device; and initiating transmission of the request for overriding the call-blocking service to allow connection of an emergency callback between the public safety answering point and the mobile communication device despite the call-blocking service being activated in association with the mobile communication device.