Method and computer implemented system providing automatic electronic miscellaneous document reconciliation

摘要

A method includes, in response to an event that results in a modification of a Passenger Name Record (PNR), receiving an image of the modified PNR; receiving an image of a corresponding Electronic Miscellaneous Documents (EMD); establishing a matrix of links between PNR services and EMD coupons; searching for matches between orphan PNR services and orphan EMD coupons; automatically Reconciling the PNR, EMD and an Electronic Ticket (E-Ticket) by Re-associating orphan PNR services with matching EMD coupons and an EMD coupon with a corresponding E-Ticket coupon; and disassociating any unmatched EMD coupons from an associated E-Ticket coupon. Also disclosed are computer program products and data processing systems to implement the method. A system to perform an EMD reconciliation service (ERS) is also disclosed. Also disclosed is a function or system configured to automatically respond to one or both of a manually entered EMD reference and a manually entered E-Ticket reference to check a validity of the reference and to examine a corresponding PNR to locate a match.