METHOD AND APPARATUS FOR COMMUNICATION WITH EMERGENCY DISPATCH SERVICES

摘要

Emergency reporting is described in which user input is received in an emergency call that is used to classify the call. Based on the classification process, emergency calls are processed to give priority to certain calls. The calls that are given the highest priority may be transmitted by a voice network and other calls may be transmitted by a data network. The reporting includes receiving user input identifying an emergency perspective of the user and selecting a data call based on the emergency perspective indicating the user is a bystander. It also includes recording an audio message from the user and transmitting the audio message to a public service answering point (PSAP) over a data network.