METHOD AND APPARTUS FOR PROCESS MINING CAPABLE OF ANALYZING VARIOUS PERFORMANCE METRICS

摘要

The present invention relates to a process mining method and device. According to the present invention, the process mining method includes collecting an event log including an allocation event indicating the completion of task preparation for a specific task, generating a process model for the specific task based on the event log, and deriving an analysis result by reflecting a relation between tasks to the process model. According to the present invention, as the analysis result is derived by reflecting the relation between the tasks and the setting of a new event type, a more reliable and reasonable analysis result is derived.