Voicemail system with quality assurance

摘要

In one embodiment, a method for ensuring quality of a media message is provided. The method includes receiving information for a media message. At least a portion of the media is analyzed to determine a media quality for the media message. The method then determines if the media quality is acceptable. If the media quality is not acceptable, then an alert may be sent regarding the media quality of the media message. For example, a caller may be prompted to re-record a media message.

主权项

1. A method comprising:
receiving a call from a calling party to a called party at a network device connected to the called party, wherein the calling party is distinct from the called party and the call is redirected from the called party to the network device; recording, by the network device, a message left by the calling party for the called party; analyzing, by the network device and while the message is being left by the calling party for the called party, a portion of the message; based on the analyzing, determining, by the network device, a quality of media included in the analyzed portion of the message; and responsive to determining that the quality of the media does not satisfy a pre-determined parameter for measuring the quality of media included in the portion of the message, providing an indication to the calling party that the quality of the media included in the message is not acceptable.