Service cloud console

摘要

Various embodiments described or referenced herein are directed to different devices, methods, systems, and computer program products for displaying object record information via a user interface provided in a web browser. A request to display a user interface component may be received. The user interface component may include first stored object record information associated with a first object record in a database stored on a server. Whether the requested user interface component including the first stored object record information is open in the user interface may be determined. When it is determined that the requested user interface component is not open in the user interface, the first stored object record information may be retrieved from the server. The requested user interface component at the client machine may be generated without reloading the user interface.

主权项

1. A method of displaying object record information via a user interface in a web page provided in a web browser of a client machine, the method comprising:
receiving a first request to display in the user interface first secondary object record information associated with a first secondary object record stored in a first database on a first server, the user interface including a plurality of primary and secondary user interface components, each of the plurality of primary and secondary user interface components comprising a respective tab displayed within the web page, the first secondary object record associated with a primary object record, the primary object record stored in a second database on a second server and having associated primary object record information; determining that the requested first secondary object record information should be opened in a secondary user interface component; identifying a first primary user interface component of the user interface, the first primary user interface component associated with the secondary user interface component; retrieving the primary object record information of the primary object record for display in the identified first primary user interface component at the client machine without refreshing the web page; retrieving the requested first secondary object record information for display in the secondary user interface component at the client machine without refreshing the web page; receiving a second request to display in the user interface a second secondary object record information associated with a second secondary object record; determining that the second secondary object record is not associated with any primary object record; determining that the requested second secondary object record information should be opened in a second primary user interface component; and retrieving the requested second secondary object record information for display in the second primary user interface component at the client machine without refreshing the web page.