MONITORING A WAITING AREA

摘要

System (100) for monitoring a waiting area (010), comprising: -a database interface (120) for accessing a database (020) comprising identification data (022) of one or more scheduled persons scheduled for an event; -an identification subsystem (140) for i) receiving attribute data (152) indicative of an attribute of a waiting person in the waiting area, and ii) matching the attribute to the identification data, thereby establishing an identified person; -an emotion determining subsystem (160) for j) receiving physiological data (152, 172) indicative of a physiological parameter of the identified person, and jj) based on the physiological parameter, estimating an emotional state (320) of the identified person; and -a display processor (180) for visually representing the identified person (300- 304) and the emotional state in an output image (182-188).