Alerting recipients to errors occurring when accessing external services

摘要

A hosting provider operates a server system that provides a service to one or more tenants. The server system receives configuration data from the tenants. As part of providing the service to a given tenant, the server system attempts to access an external service due to the configuration data received from the given tenant identifying the external service. Service access errors can occur when attempting to access the external service. In response to determining that an error has occurred when attempting to access the external service, the server system sends a service access alert to a recipient associated with the given tenant. The service access alert notifies the recipient that the error has occurred.

主权项

1. A method comprising:
providing, by a server system operated by a hosting provider, a service to a tenant; receiving, by the server system, configuration data from the tenant, the configuration data identifying an external service, the server system not providing the external service; attempting, by the server system, to access the external service as part of providing the service to the tenant, wherein the server system attempts to access the external service due to the configuration data identifying the external service; and in response to determining that a service access error has occurred when attempting to access the external service, sending a service access alert to a recipient associated with the tenant, the service access alert notifying the recipient that the service access error has occurred.