Increasing pay-per-use media credit associated with guest room in response to notification message tracking usage of service offered by hospitality establishment

摘要

A hospitality establishment includes guest rooms having media devices installed therein. Each guest room has one or more in-room media devices for providing a pay-per-use media function. A media system controller dynamically associates a credit corresponding to a monetary value with a particular guest room in response to an occurrence of a first event, configures an in-room media device of the particular guest room to indicate the credit associated with the particular guest room and allow a guest of the particular guest room to utilize at least an amount of the credit toward an order of the pay-per-use media function, activates the pay-per-use media function on at least one of the in-room media devices of the particular guest room in response to a received order, and decreases the credit associated with the particular guest room according to the amount of the credit utilized toward the received order.

主权项

1. A media system for use at a hospitality establishment having a plurality of guest rooms, the media system comprising:
a plurality of media devices for installation in the guest rooms wherein each guest room has one or more in-room media devices for providing media functions therein, the media functions including at least a pay-per-use media function; and a media system controller for performing data communications with the media devices and operable to:
dynamically associate a credit corresponding to a monetary value with a particular guest room in response to a guest checking in to the particular guest room;dynamically increase the credit associated with the particular guest room in response to receiving a notification message indicating that a complimentary service offered at the hospitality establishment was declined for the particular guest room;configure an in-room media device of the particular guest room to indicate the credit associated with the particular guest room and allow the guest of the particular guest room to utilize at least an amount of the credit toward an order of the pay-per-use media function;activate the pay-per-use media function on at least one of the in-room media devices of the particular guest room in response to a received order; anddecrease the credit associated with the particular guest room according to the amount of the credit utilized toward the received order.