Quality information management system

摘要

Computer system for controlled creation, processing, administration and display of quality information within an enterprise. Linkages may be defined among enterprise entities, process/product development attributes, strategies, goals, process improvement opportunities, etc. Visual analysis of data associated with the linkages is provided in an interactive fashion. Linkages may also be defined among online quality-related documentation throughout an enterprise such that information is automatically propagated/reconciled through the enterprise in a controlled and efficient fashion. The creation of process documentation for new products is facilitated based on a concept of content/document inheritance.

主权项

1. An information management system comprising:
one or more computers each including a computer processor; and a display including one or more interactive graphical user interfaces (GUIs), wherein the computer processors are programmed to: (i) receive input from one or more users at one of the GUIs defining an organization associated with a business enterprise; (ii) receive input from the user(s) at one of the GUIs defining one or more business expectation(s) for the organization; (iii) upon receiving a first input from a user at one of the GUIs, establishing at least a first logical link between one or more result measurable types and one or more of the business expectations, the first logical link correlating at least one measurable type to at least one business expectation to be usable as a measurable for evaluating the business expectation; (iv) upon receiving a second input from a user at one of the GUIs, establishing at least a second logical link between one or more processes and one or more of the business expectations, the second logical link correlating at least one process to at least one business expectation to be usable as a process for evaluating the business expectation; (v) upon receiving a third input from a user at one of the GUIs, establishing at least a third logical link between one or more process measurable types and one or more of the processes, the third logical link correlating at least one process measurable type to at least one process to be usable as a measurable for evaluating the process; (vi) receive input comprising result measurable data and process measurable data corresponding to the result measurable type(s) and process measurable type(s), respectively; and (vii) automatically process one or more data objects representing the result measurable data and the process measurable data to generate a visual representation of the result measurable data and the process measurable data, the visual representation including one or more selectable elements, each element corresponding to at least one of the result measurable types, the process measurable types, the processes or the business expectations, wherein the visual representation is user selectable, wherein selection of a selectable element enables a user to drill down through the result measurable data and the process measurable data based on the logical linkages defined in items (iii) through (v), such that data related through logical linkages to the selected selectable element is subsequently displayed upon selection of that element, and further enable the user to drill-up to a higher level of data display through selection of a selectable element or selecting a displayed selectable option, thereby enabling a user to identify and evaluate at least one of a concise subset of product and process document content.