IMAGE PROCESSING APPARATUS, CONTROL METHOD, AND COMPUTER PROGRAM

摘要

An image processing apparatus detects a failure that has occurred, and determines whether or not the location at which the failure has been detected is in an accessory device attached to the body of an image processing apparatus. When the location at which the failure has been detected is in an accessory device, the image processing apparatus receives video data that shows a handling procedure for eliminating the failure that has occurred in the accessory device from a video distribution server and stores the data in a storage unit, and reproduces and displays the video data on a screen. Then, when the image processing apparatus detects that the above described failure has been eliminated, it erases the video data displayed on the above described screen from the storage unit.

主权项

1. An image processing apparatus capable of communicating with a video distribution apparatus, the apparatus comprising:
a detection unit configured to detect a failure that has occurred; a first determination unit configured to determine whether or not a location at which the failure has been detected is in a peripheral device attached to a body of the image processing apparatus; a receiving unit configured to receive video data that shows a procedure of processing for eliminating the failure that has occurred in the peripheral device from the video distribution apparatus and to store the video data in a storage unit when the first determination unit determines that the location at which the failure has been detected is in the peripheral device attached to the body of the image processing apparatus; and a display unit configured to reproduce and display the video data stored in the storage unit on a screen.