BUSINESS SYSTEMS MANAGEMENT MOBILE ADMINISTRATION

摘要

A method and system for remotely managing business processes via a mobile device is provided. The method includes enabling, for a user, an application integrated with analytic models and geo-positioning technology. The user and a location of the user are identified. Preferences associated with the user are identified and a status of business processes associated with the entity at the location is monitored. In response, a status of the entity at the location is determined. Status data associated with the status is presented to the user via the mobile device. The status data is based on the preferences. The user may initiate an escalation process based on the status provided.

主权项

1. A method comprising:
enabling for a user, by a computer processor of a mobile device, a software application integrated with analytic models; identifying, by said computer processor in response to said enabling, said user; identifying, by said computer processor in response to said identifying said user, a location of said user, said location associated with an entity; determining, by said computer processor based on user defined data, preferences associated with said user; monitoring, by said computer processor based on said location and said preferences, a status of business processes associated with said entity at said location; determining, by said computer processor based on results of said monitoring, a status of said entity at said location; and presenting to said user, by said computer processor via said mobile device, status data associated with said status of said entity, said status data based on said preferences.