发明名称 Service context
摘要 According to one general aspect, a method of using an application may include receiving a request, from a user, to display at least a portion of a business service context regarding a business service. The method may also include receiving, from a database, an aggregated database result regarding the business service. The aggregated database result may include the requested business service context. The business service context may include information from a plurality of other applications. The method may further include displaying a graphical user interface element that displays at least a portion of the information included by the business service context.
申请公布号 US8745040(B2) 申请公布日期 2014.06.03
申请号 US201113169846 申请日期 2011.06.27
申请人 BMC Software, Inc. 发明人 Kowalski Vincent J.;King Simon Jeremy;Shor Tamar
分类号 G06F17/30 主分类号 G06F17/30
代理机构 代理人
主权项 1. A method of using an application comprising: receiving, by a processor of a computing device executing a host application, a request to display a business service context for a business service, the business service being an application or device within an Information Technology (IT) environment, the application associated with the business service including an application related to an email server, file server, Help-Desk application, a customer relationship management (CRM) application, or an automation application, the business service context including a plurality of attributes associated with the business service; receiving, by a network interface of the computing device and from an at least partially virtual database, an aggregated database result regarding the business service, the at least partially virtual database including a storage portion having non-virtual fields and a cache having virtual fields associated with the plurality of attributes, the aggregated database result being an aggregation of virtual values from the virtual fields and non-virtual values from the non-virtual fields, wherein the virtual values are received and temporally stored in the cache of at the at least partially virtual database from at least one of a plurality of business applications remote from the host application to be aggregated with the non-virtual values to form the aggregated database result, the virtual values including calculated performance metrics associated with the business service; and displaying, within a context of the host business application, a graphical user interface element that displays the business service context including the virtual values and the non-virtual values of the aggregated database result associated with the plurality of attributes.
地址 Houston TX US