Converged dialog in hybrid mobile applications

摘要

According to one aspect of the present disclosure a system and technique for converged dialog in hybrid mobile applications is disclosed. The system includes: a processor and a hybrid communications manager executable by the processor. The hybrid communications manager is operable to: responsive to receiving a short message service (SMS) request from an SMS device, determine a data policy corresponding to the request; initiate an SMS communication dialog with the SMS device to collect data corresponding to the data policy; determine whether the data policy indicates a need for a dialog with a hybrid device; and responsive to determining that the data policy indicates a need for a dialog with a hybrid device, initiate a non-SMS communication dialog with a hybrid device corresponding to the collected data.