发明名称 |
Method and apparatus for routing emergency calls using information obtained from multiple systems |
摘要 |
In an emergency response system, a first set of information is used to determine (i) a first set of operator positions to whom an emergency call can be sent and (ii) an identify of a first operator identifier for each operator position in the first set of operator positions based on a set of rules. The first operator identifier for each operator position in the first set of operator positions is mapped with a second operator identifier known to a second system. A subset of the first set of operator positions is determined based on the set of rules using real-time operator information obtained from the second system associated with each of the second operator identifiers. The real-time operator information is different from the first set of information. The emergency call is routed to at least one operator position in the second set of operator positions. |
申请公布号 |
US8731143(B2) |
申请公布日期 |
2014.05.20 |
申请号 |
US201113247339 |
申请日期 |
2011.09.28 |
申请人 |
KELLER MATTHEW C.;SCHREINER MATTHEW D.;MOTOROLA SOLUTIONS, INC. |
发明人 |
KELLER MATTHEW C.;SCHREINER MATTHEW D. |
分类号 |
H04M11/04 |
主分类号 |
H04M11/04 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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