摘要 |
According to an aspect of the presently disclosed subject matter there is provided a method of interactive communication, comprising: receiving a first usage data communication including user data, a first usage progression data and a product data; processing the first usage data to determine a corresponding first usage state based at least on the first usage progression data and at least one of the user data or the product data; selecting a first action based on the first usage state; providing a first interactive communication to a user that is associated with the first usage data, the first interactive communication can be configured to enable the user to execute the selected first action. |