摘要 |
A method, system and computer program product for developing a business performance indicator for an organization comprises receiving from a first member of the organization a first metric formula M1 related to a first operational value of the organization; receiving from other members of the organization feedback information related to the first metric formula M1; receiving from the first member of the organization a refined metric formula based on the first metric formula M1 and the feedback information; and outputting the business performance indicator calculated according to the refined metric formula. |