| 摘要 |
The solution relates to a method of providing service of technical units (1), in which every technical unit (1) is provided with a unique code (2) for identification of the technical unit (1), this unique code (2) is read and transferred in a server (13) with a database (5) of manuals, where it is authenticated and after the authentification all failures of the given technical unit (1) described in the database (5) of manuals are assigned to it. From failures of the given technical unit (1) described in the database (5) of manuals the one, which corresponds to the respective problem, is chosen and after that a proposal of a repair procedure is chosen from the database (5) of manuals for performance of the repair. After choosing the proposal of the repair procedure according to this process the technical unit (1) is repaired and this repair is entered in the service log book (3) of the given technical unit (1). In case that a description of the failure corresponding to the respective problem is missing in the database (5) of manuals, a new solution is chosen, the technical unit (1) is repaired and this repair is entered in the database (5) of manuals and in the service log book (3) of the given technical unit (1). |
