| 摘要 |
A service level agreement validation device may, upon receiving a service level agreement credit request from a customer, identify a type of the service level agreement credit request; validate the service level agreement credit request based on the type of the service level agreement credit request; update a disposition of the service level agreement credit request based on result of the validation; and selectively provide a credit to the customer based on the disposition of the service level agreement credit request. The service level agreement validation device may further provide credit refunds to the customer for service level agreement credit requests determined to be valid. |
