| 摘要 |
The present invention provides a method and a device for obtaining an alarm solution, wherein the source alarm of the alarm currently examined is found according to the preset correlations among alarms (100), and the alarm solution corresponding to the found source alarm is used as the solution for the alarm currently examined (101), thus accurate locating for the alarm is assured, so that the maintainers are enabled to eliminate the alarm quickly by using a correct solution. In the method of the invention, the alarm locating is completed automatically, which not only improves the efficiency of problem processing, but also increases the accuracy of problem processing. For the network manager, the problem that the maintainers are required to know professional detail knowledge about software and hardware is avoided, and the problem of alarm processing is solved quickly and accurately. |
