发明名称 Locally diagnosing and troubleshooting service issues
摘要 A method includes detecting, at a customer premises equipment (CPE) device, a problem associated with a network device. The network device is communicatively coupled to the CPE device via a local area network. For example, the CPE device may include a residential gateway (RG). The method includes determining, at the CPE device, whether the problem associated with the network device is locally correctable. When the CPE device determines that the problem is locally correctable, the method includes initiating a corrective action to resolve the problem. When the CPE device determines that the problem is not locally correctable, the method includes sending data associated with the problem from the CPE device to a network system via a wide area network.
申请公布号 US8705371(B2) 申请公布日期 2014.04.22
申请号 US20100727931 申请日期 2010.03.19
申请人 KUMAR SHIV;BAJPAY PARITOSH;LIU JACKSON;RAVI NARENDRA;SAVOOR RAGHVENDRA G.;AT&T INTELLECTUAL PROPERTY I, L.P. 发明人 KUMAR SHIV;BAJPAY PARITOSH;LIU JACKSON;RAVI NARENDRA;SAVOOR RAGHVENDRA G.
分类号 H04L12/26 主分类号 H04L12/26
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