发明名称 ADDRESS-BASED CUSTOMER SERVICE
摘要 A request is received for information relating to a service being provided to a customer premises. A network address of a device from which the request was received is determined. The network address is used to access customer data associated with the address. In addition to the requested information relating to the service, at least one notification is provided based on the customer data and including information relating to the customer premises, billing and payment information associated with the customer premises, a list of one or more equipment included in the customer premises, a list of one or more equipment suggested for the customer premises, and a list of one or more additional services suggested for the customer premises.
申请公布号 US2014108270(A1) 申请公布日期 2014.04.17
申请号 US201213652782 申请日期 2012.10.16
申请人 VERIZON PATENT AND LICENSING INC. 发明人 JHA VIPUL;NALLAGATLA PRAKASH
分类号 G06Q10/00 主分类号 G06Q10/00
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