UTILITY MANAGEMENT ANALYSIS THROUGH SOCIAL NETWORK DATA

摘要

Provided are a system and a method for managing utilities using social network data. A social media analysis system filters the social media posts of various social media networks, checks social media posts related to a utility network, and determines if a utility network event occurs based on the social media posts. Additionally, the social media analysis system associates related social media posts with locations on the utility network. [Reference numerals] (40) Microblog post: "Electricity is out"; (42) Power network social media analysis system; (44) Processor; (46) Memory; (48) Storage