| 摘要 |
The technology disclosed relates to automated assignment of sales opportunities and recommendations for assignments in an on demand system. In particular, it relates to customizing assignment of sales opportunities such as leads, prospects and/or accounts to sales representatives by applying a plurality of performance indicators and ratios related to the sales representatives. These performance indicators and ratios can be based on historical and ongoing sales processes. It also relates to calculating a plurality of social insights related to the sales representatives. These social insights can be extracted from online social networks of the sales representatives. |
