发明名称 |
Method and structure for automated crediting to customers for waiting |
摘要 |
A method and structure for reducing customer dissatisfaction for waiting includes a queue monitoring subsystem which detects an entry of a customer into a waiting queue. A reward computing subsystem calculates a reward for the customer for being in the waiting queue, and a communication subsystem communicates the reward to the customer. At least one of subsystems is automated. |
申请公布号 |
US8654965(B2) |
申请公布日期 |
2014.02.18 |
申请号 |
US201213595518 |
申请日期 |
2012.08.27 |
申请人 |
DUBE PARIJAT;PALEOLOGO GIUSEPPE A.;WYNTER LAURA;INTERNATIONAL BUSINESS MACHINES CORPORATION |
发明人 |
DUBE PARIJAT;PALEOLOGO GIUSEPPE A.;WYNTER LAURA |
分类号 |
H04M3/00 |
主分类号 |
H04M3/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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