| 摘要 |
According to some embodiments, a data acquisition processor may receive a customer feedback response to a loyalty survey, the customer feedback being received after a notice of an interaction associated with an insurance entity and a customer is received. A loyalty rating may be determined for the customer based on the received customer feedback response. Based on the loyalty rating, information associated with the customer may be automatically transmitted to a party other than the insurance entity. The party other than the insurance entity might be associated with, by way of examples only, a third party administrator, an insurance sales agent, or a sales partner of the insurance entity. |
