发明名称 Location Based Contact Routing
摘要 The location of a mobile terminal associated with a user is determined using GPS or by monitoring signals generated and received by the mobile terminal, etc. Coordinates for at least one hot spot defined by the user are accessed to determine whether the location of the mobile terminal is within the hot spot. When an incoming contact is received for the user, a determination is made as to whether there are any contact routing rules associates with the user. If so, the record of contact routing rules associated with the user is accessed. If the record of contact routing rules includes at least one contact routing rule assigned to a hot spot, the contact is routed according to the at least one contact routing rule, based on whether or not the mobile terminal is determined to be within the hot spot.
申请公布号 US2014038617(A1) 申请公布日期 2014.02.06
申请号 US201314048456 申请日期 2013.10.08
申请人 BANDWIDTH.COM, INC. 发明人 MULCAHY JAMES;BROWNWORTH ANDERS
分类号 H04W40/20 主分类号 H04W40/20
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