摘要 |
PROBLEM TO BE SOLVED: To provide a sales support system, a sales support method and a sales support program for supporting sales promotion in a store.SOLUTION: In individual sales support processing, a control section 21 of a management server 20 searches contract conclusion information, and when detecting a contract conclusion case, executes the extraction processing of visiting customer information. Then, the control section 21 compares the visiting customer information of a visiting customer with the visiting customer information of the contract conclusion case, and gives priority to each item. Then, the control section 21 determines output information in accordance with overall points. Furthermore, the control section 21 corrects the output information in accordance with congestion situations. Also, in whole sales support processing, the control section 21 executes the calculation processing of the statistical value of visiting customer attributes, and when determining that the calculated statistical value is beyond the allowable range of clientele prediction, executes the specification processing of exhibition content in accordance with the statistical value. |