Method for processing service of automatic teller machine and system therefor

摘要

A method and a system for processing a service of an automatic teller machine. The method comprises steps: (1) judging the type of a customer service, and according to requirements of a user, and combining services, which are logically associated and are in a certain processing order, into service sequences; (2) generating corresponding service sequence messages according to the service sequences, and submitting the messages to a bank foreground system and a bank background service system at one time for centralized batch processing; (3) packaging each service operation result in the service sequences in order into a service sequence processing result response message, and returning the service sequence processing result response messages to an automatic teller machine at one time; (4) the automatic teller machine analyzing the response messages, and sequentially displaying transaction results on a screen according to the service sequences. Through the method and the system, one-time centralized processing of a plurality of discrete services of the user is implemented, and finally a plurality of results are sequentially returned and displayed at one time, so that the time of the user is saved, and the operating efficiency of the automatic teller machine and the service processing efficiency of a bank background terminal are also improved.