发明名称 |
Establishing and recovering context related to an on-going sequence of communications |
摘要 |
Apparatus, methods, and computer program products are disclosed that teach methods for establishing context of a subsequent electronic real-time communication. One method detects a connection attempt that is initiated by an instigator-identifiable for a subsequent electronic real-time communication that is directed to a target-identifiable. The instigator-identifiable is associated with a first identification characteristic and the target-identifiable is associated with a second identification characteristic. This method subsequently retrieves a reminder reference that is responsive to the first identification characteristic and the second identification characteristic and presents the reminder reference to the target-identifiable. The method also establishes the subsequent electronic real-time communication between the instigator-identifiable and the target-identifiable. The disclosed technology also includes apparatus that perform the methods and program products that contain computer instructions that cause a computer to perform the methods when the computer executes the instructions. |
申请公布号 |
US8635279(B2) |
申请公布日期 |
2014.01.21 |
申请号 |
US20080061009 |
申请日期 |
2008.04.02 |
申请人 |
CASSANEGO DANTE;POWER MICHAEL J.;ZARMER CRAIG L.;INTUIT INC. |
发明人 |
CASSANEGO DANTE;POWER MICHAEL J.;ZARMER CRAIG L. |
分类号 |
G06F15/16;H04M1/56;H04M3/00;H04M15/00 |
主分类号 |
G06F15/16 |
代理机构 |
|
代理人 |
|
主权项 |
|
地址 |
|