摘要 |
Private anonymous electronic messaging between a message originator and a message recipient within an organization encourages open communication which can provide information to the organization that might otherwise be secreted from the organization, and can allow the message originator to obtain desired help (e.g., counseling). By profiling of the message originator based on current and previous electronic messaging within the system as well as external organizational information (e.g., behavioral or financial information), the system can assess concerns yet act as a gateway to protect the message originator's true identity through escalating levels of concern unless a genuine concern about the health, well-being, and/or safety of the message originator, others, or the organization is indicated, in which case the system can reveal the true identity of the message originator as appropriate. |