| 摘要 |
<p>Disclosed is a method of controlling ordering and production of food products in a restaurant, comprising constructing (401) a composite queue from time slots (129) associated with customers standing physical lines (102) to place their orders at manual registers (118), and time slots (505) associated with customers (122) placing their orders electronically (121, 124) over a communications network (125, 112), determining (924), in regard to a current order load states of at least some cooking areas (105) in a kitchen (101), determining (906) whether one of said load states varies from a pre-determined load state by a first threshold amount, and if so determining (910) an increment to the service delay for the current order, and communicating information about said increment (914, 918) to the customer being served.</p> |
