| 摘要 |
A device management apparatus acquires the state of a device (image forming apparatus), and determines whether or not an error occurring in the image forming apparatus is the already-occurred error based on the change in the state of the image forming apparatus. When the error occurring in the image forming apparatus is an already-occurred error, the device management apparatus determines whether or not the error continues for a period of time equal to or longer than a predetermined period of time. When the error continues for a period of time equal to or longer than a predetermined period of time, the device management apparatus changes an error notification destination, and retransmits an electronic mail regarding the error to the changed notification destination. |
