COMPUTER RECOVERY METHOD, COMPUTER SYSTEM, AND STORAGE MEDIUM

摘要

In a system having a management computer provided with a processor and a memory and a computer provided with a processor and a memory and having a monitoring section for reporting, if a malfunction occurs, the malfunction to the management computer, a computer recovery method in which the management computer gives an instruction to recover from the malfunction includes a first step in which the management computer acquires the hardware components and software components of the computer as configuration information, a second step in which the management computer receives, from the monitoring section of the computer, a report on the occurrence of the malfunction, and a third step of generating, from the configuration information, component string information for identifying a component where the malfunction occurred.