INTELLIGENT CONSUMER SERVICE TERMINAL APPARATUSES, METHODS AND SYSTEMS

摘要

The INTELLIGENT CONSUMER SERVICE TERMINAL APPARATUSES, METHODS AND SYSTEMS (hereinafter "ICST") The ICST transforms user service request inputs via ICST components into a service solution executable by an intelligent terminal. In one embodiment, a method is disclosed, comprising: receiving a service request inquiry from a remote terminal; parsing the service request inquiry to obtain service identifying information; querying in a solution cloud based on the obtained service identifying information; retrieving a solution from the solution cloud from the query; generating a downloadable instruction package including the retrieved solution based on source information of the remote terminal; and providing the downloadable instruction package to the remote terminal.